If you need any assistance, go to the Contact area, where you will find  information on orders, shipping, refunds and returning products purchased on marchesidisangiuliano.it, as well as and other general information on the services provided by marchesidisangiuliano.it. Remember you can also contact the company by e-mail info@marchesidisangiuliano.it.

Our Business Policy
The company offers products for sale on marchesidisangiuliano.it and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on marchesidisangiuliano.it.
"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on marchesidisangiuliano.it.
The company reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with SAN GIULIANO’s business policy.
These General Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products on marchesidisangiuliano.it between the users of marchesidisangiuliano.it and SAN GIULIANO.
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on marchesidisangiuliano.it through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions. Under no circumstances shall SAN GIULIANO be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between users of marchesidisangiuliano.it and third parties.

How to Execute a Contract with SAN GIULIANO
To place an order for the purchase of one or more products on SAN GIULIANO web site, you must fill out the online order form and send it electronically to SAN GIULIANO, following the relevant instructions.

The order form contains a link to these General Terms and Conditions of Sale, and also contains information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs, and references to the terms and conditions for returning purchased products.
An order shall be deemed submitted when SAN GIULIANO receives your order form electronically and the order information has been verified as correct.
Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use. After your order form has been submitted, SAN GIULIANO will process your order.
SAN GIULIANO may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that SAN GIULIANO has not carried out your purchase order specifying the reasons thereof. If the products displayed on marchesidisangiuliano.it are no longer available at the time of your last access or once SAN GIULIANO has received your order form, SAN GIULIANO shall inform you of the unavailability of the ordered products within thirty (30) days from the day after SAN GIULIANO has received your order.

If the order form has been sent and the price has been paid for items that are no longer available, SAN GIULIANO will refund the amount paid for those items.
By submitting an order form to SAN GIULIANO, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with SAN GIULIANO. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on marchesidisangiuliano.it.
By submitting an order form, you agree and accept these General Terms and Conditions of Sale and Privacy Policy.
Upon submission of an order form, SAN GIULIANO shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, detailed information on price, terms of payment, return policy and shipping costs).

Guarantees and Product Price Indication
On marchesidisangiuliano.it, we offer for sale our own products.
SAN GIULIANO does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.
The main characteristics of products are shown on marchesidisangiuliano.it on each product page. The products offered for sale on marchesidisangiuliano.it may differ from reality in terms of image and colours due to the Internet browser or monitor used.
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
Orders made from a Country site different from the one you are shipping to, or to addresses to which SAN GIULIANO cannot ship, will be automatically cancelled.

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
In case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Paypal or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by SAN GIULIANO except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police.
The price for the purchase of products and the relevant costs for shipping and delivery, as indicated in the order form, will be charged to your current account when the purchased products are actually shipped.
For specific product shipping and delivery procedures, please visit the Customer Care area, and read the Shipping section. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

Jurisdiction and Venue
The contract between the customer and the Azienda Agricola dei Marchesi di San Giuliano shall be concluded in Italy and governed by Italian law. If the customer has purchased, as a consumer, the Court of reference is to be identified in his city of residence in all other cases, the territorial competence is exclusively that of the Court of Syracuse.

Customer Care
For any information requests SAN GIULIANO can be contacted via e-mail at info@marchesidisangiuliano.it For further information, go to the FAQ in the Contacts area.


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